FLORIANE JACQUES
Copywriter - Front-end developer - Web integrator - Web support
fjacques.ulb@gmail.com
1030 Schaerbeek
www.linkedin.com/in/floriane-jacques
github.com/Flo2468SKILLS
STRENGTHS
IT Consultant with extensive experience in web support, webmastering, and content translation.
Skilled in managing Drupal, WordPress and SharePoint platforms, providing technical support, and optimizing web content.
Successfully led web migrations, created new pages, and translated Dutch-and-English-to-French materials with high linguistic precision.
COMPUTER KNOWLEDGE
Code (HTML5, CSS3, Javascript, Angular, React, Ajax, PHP, MySQL, jQuery, Bootstrap, Python, Git, Sass, Wordpress, Drupal)
Design (Photoshop, Illustrator, InDesign, XD, UI, Animate)
Ms Office (Excel, Word, PowerPoint)
LANGUAGES
{ 
EDUCATION };
2018 - 2019: Front-End Web Development
Front-End Web Development and Web Design Training at Interface3, Brussels
2012 - 2014: Multilingual Communication
Master’s degree in Multilingual Communication with International Relations, (option), Free University of Brussels, Belgium. (French, English, Dutch and Spanish)
2007 - 2012: Translation - Interpretation
Bachelor’s degree in Translation and Interpretation, Ecole d’Interprètes Internationaux, Mons, Belgium. (French, English and Dutch)
2008 - 2009: Internships with Education First
September - January: English Internship in California, United States. Certificate in Advanced English (CAE)
February - June: Dutch Internship in Antwerp, Belgium.
[ EXPERIENCE];
October 2024 - Current : Webmaster - Product Owner @ Bozar, Brussels
June 2023 - April 2024: Webmaster @ Secretariat-General - European Commission, through Streamline/Inline and Randstad Digital, Brussels
Successfully executed the migration of intranet websites to SharePoint Online
Proficiently created new web pages, meticulously validating and optimizing content for enhanced user experience.
Skillfully managed incoming requests, ensuring timely updates to websites with a focus on HTML optimization.
Utilized JavaScript and JSON to extract and transform data from spreadsheets into dynamic and visually appealing charts.
Played a key role in updating and maintaining webpages on the Europa website, ensuring accuracy and relevance.
October 2022 - May 2023: Copywriter/translator for French language texts and productions for SPF Justice via ESN and Ausy
+Specialized in translating and proofreading articles, subtitles, and newsletters from Dutch into French.
Ensured linguistic precision, cultural relevance, and stylistic consistency in all translated materials.
Applied meticulous attention to detail to maintain high-quality language standards.
Delivered accurate and polished content to enhance the overall communication and readability of the translated materials.
May 2022 - October 2022: Webmaster @ Bruxelles Environnement
+Checking and cleaning pages in Drupal 9, following a migration from Drupal 7 website.
Webmastering pages in Drupal 9
Checking and reporting technical issues to the client and the development team.
August 2019 – October 2021: Web Support @ DG COMM - European Commission, through Novacomm and Ausy, Brussels
+Employee’s Roles & Responsibilities in the project:
Advising Europa Webmasters on the best practices in the domain of web publishing linked to the launching, revamping and phasing out of Europa websites.
Preparing the newsletters for the corporate web solutions.
The redaction of announcements as well as the maintenance of contact lists and assistance to Europa Webmasters with questions related to the afore mentioned announcements.
1st line technical support, providing help and advice to customers on a large variety of web tools such as:
- the corporate CMS of the European Commission, based on Drupal ;
- the EU Analytics system, based on Piwik ;
- Wikis, blogs, newsletters, …
Dispatching requests to 2nd and 3rd levels of support after the assessment of their priority based on the urgency for the customers and the impact for the organisation.
Configuring the corporate tools and individual CMS instances (Drupal 7 and 8, Piwik, HP Idol, …) for the specific needs of our customers.
Making propositions for continuous improvement of the daily operations management to increase the performances of the team.
March – May 2019: Front-End Developer Intern at Tipik Communication Agency, Brussels
+Creating new webpages (Drupal 8)
Improving the layout of internal applications using the following technologies: HTML, CSS, Javascript, Jquery, .NET, C#
January 2019: Creation of a WordPress website for a client: lesliepacco.be
October – November 2017: Management Assistant at Eubelius Law Firm, via Secretary Plus, Brussels
July - September 2017: Management Assistant – Translations at Bemefa, via Secretary Plus, Brussels
+Translations (from NL/EN into French)
Organizing trips/events
Assisting managers
February 2015- March 2017: Administrative and Claims Assistant at QBE Re (Europe) Ltd, Brussels Secura Branch, Brussels
+Assisting legal advisers and following up reinsurance files
Encoding and checking amounts for each file
Writing/updating documentation
October - November 2013: Internship at the Belgian Immigration Office, Brussels
February - September 2012: Internship at the United Nations High Commissioner for Refugees, Brussels
PORTFOLIO
Project 2: Relax & Enjoy
This group project was introduced in November 2018 during the Front-end Developer Training at Interface3. This website used the following languages: HMTL5, CSS3, Javascript, Php, MySQL and it enables visitors to find relaxing activities or places to relax in the different districts of Brussels.
Project 3: Robocode
During a three-day Hackathon organised by Interface3, our team of six students (one back-end, two game and three front-end developers) decided to build RoboCode. This is a fun browser-game targetted at 5-10 year-olds to learn how to code. Over five levels, they need to complete commands (in mock-Javascript) to make the character "Sparky" move. Built in just three days, we delivered a fully functional prototype at the end of the Hackathon. The following tools were used: HTML5, CSS5, Bootstrap, JavaScript, jQuery, Udemy, Adobe XD, Illustrator, PhotoShop, GitHub and Git.
Logo Relax & Enjoy
